
Create a standard access accountĪfter you purchase a license, create a standard access account on the SolarWinds Customer Portal to retrieve your activation key. After you apply a commercial license key to your Web Help Desk software, you cannot change the license back to a trial or free single-seat license. You will receive an email with your SolarWinds customer ID (SWID) and password along with your invoice (if purchased directly). You can purchase a Web Help Desk license by: You cannot activate your Web Help Desk license using the SolarWinds License Manager. If you plan to migrate your installation to another server, deactivate your license on the original server before you activate your license on the new server.Retrieve your license or activation key.When you purchase and activate a commercial license, you can access all advanced features and additional tech seats based on your purchase. However, all advanced features are disabled. When your evaluation license expires, your single admin or tech account remains active. View All Application Management Products.View All IT Service Management Products.Customer Success with the SolarWinds Support Community.Installing Server & Application Monitor.



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